Cookie Policy & Privacy

Private Policy and Cookies Policy

This Policy (together with our Cookies Policy and General Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, on (our “Website”) or  or sent to our emails:;, or Whatsapp: 44(0)7856852681 will be processed by us.

“Personal data” – means any information about an individual from which that person can be identified, either just from that information alone, or together with other information we hold.

We will be the data controller of your personal data which you provide to us or which is collected by us via our Website. This means that we are responsible for deciding how we hold and use personal information about you and that we are required to notify you of the information contained in this Privacy Policy (“Policy”).

The data controller determines the purposes for which and the means by which personal data is processed.

Data Controller: Jolanta De Koker of 1 Oak Grove Sunbury on Thames, TW16 5BN email: or

Why do we collect personal data about you?

The Company will collect personal data about you in order to meet its obligations to provide a service, respond to an enquiry or fulfil a Client request.

What personal data do we collect about you and how?

We may collect the following information: your contact details such as your name, company, job title, telephone number, email address and address.

Automatically Collected Information.

As with all websites, this site also makes use of log files in which information from user visits is automatically collected and stored. The information collected could include the following:

Internet Protocol (IP) Address

Type of browser and device parameters used to connect to the site

Name of the Internet Service Provider (ISP)

Date and time of visit/request

Number of clicks, where applicable

Method used to submit the request to the server

Size of the file obtained in response

How do we use your personal data?

We comply with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Who is your personal data shared with?

We will disclose this information to selected third parties who we have engaged to assist us with the provision of our Website(s) (s) and our services.

Your Rights

Data protection laws provide you with the following rights, to:

  • request access to your personal information (commonly known as a “data subject access request”).
  • request correction of the personal information that we hold about you.
  • request erasure of your personal information.
  • request the restriction of processing of your personal information.

In view of the recent changes to data protection and GDPR laws, we have updated our policy.

Personal data contained within documents for translation

As the primary data controller it is your obligation to ensure that you have consent from the data subject or otherwise lawful grounds for sending us content containing personal data for translation.

We act as both a data processor and a joint controller of personal data present in documents for translation.

What we do with personal data in content for translation

We do not extract personal data in translation content for processing outside the context of the translated documents.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for six years, after which time it will be destroyed.

What are your rights

If at any point you believe the information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled personal data within documents for translation, you can contact us to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can raise a complaint to the Information Commissioner’s Office

Cookies policy

What are cookies?

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, such as a computer or mobile phone. This information includes small files known as cookies. They cannot be used to identify you personally.

Use of cookies

We use cookies to improve services for you by, for example: enabling a service to recognise your device so you do not have to give the same information several times during one task; recognising that you may already have given a username and password so you do not need to do it for every web page requested; measuring how many people are using services, so that their usability may be improved and to verify that there is enough capacity to ensure they are fast; analysing anonymised data to help us understand how people interact with our services so we can improve them.

Cookies for measuring website usage

We use a third party service, Google Analytics, Facebook, to collect standard log information and details of our visitor behaviour patterns. This involves the use of cookies specific to Google Analytics, Facebook and, Paypal, Adwords

For more information, see Google’s, Facebook, privacy policy.

Data Controller: Jolanta De Koker of 1 Oak Grove Sunbury on Thames, TW16 5BN email: or

Data stored by cookies:
_utma stores each user’s number of visits and the time of the first, previous and current visit
_utmb and _utmc checks how long a visitor stays on the site: when a visit starts and ends
_utmz tracks where a visitor came from (search engine, search keyword, link)
_utmv and _utmd track visitor journeys through the site and classify them into groups

Duration of cookies:
_utma expires two years after your last visit to this site
_utmb expires 30 minutes after your visit, or after 30 minutes of inactivity
_utmc expires at the end of a session (when you close your browser)
_utmz expires six months after it was last set
_utmv (not set) expires immediately
_utmd (not set) expires immediately
We use the following types of cookies on our website:
  • Technical (short-term) cookies are essential for ensuring basic functioning of websites
  • Google Analytics (long-term) cookies enable us to adapt websites better, and we use them for measuring anonymous data about the behaviour of Google Analytics tool users.
  • AdWords (long-term) cookies are generated by the advertising system. These cookies make it possible to evaluate the effectiveness of sales channels.
  • Facebook (short-term and long-term) cookies are used by the widget of Facebook and stored on Facebook web pages.
  • Paypal cookies for processing payments
  • cookies

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

• For the Chrome web browser, please visit: http://

• For the Internet Explorer web browser, please visit Microsoft:

• For the Firefox web browser, please visit: https://

• For the Safari web browser, please visit:

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:


• For any other web browser, please visit your web browser’s official web pages.

For information about our Rules & Regulations see or home page

Szybka Wycena